Return & Refund Policy

Thank you so much for supporting LivCo Creative! Every piece is thoughtfully handmade with love, and we're so grateful you've chosen to shop with us.

Because each item is handmade and created in small batches, all sales are final. At this time, we are unable to accept returns, refunds, or exchanges due to change of mind, incorrect sizing, or normal wear and tear.

If you believe your jewelry has a manufacturing defect, please contact us within 7 days of delivery. Include your order number, a description of the issue, and clear photos of your jewelry. We'll carefully review your claim and do our best to make things right.

Our goal is for every order to bring joy, and we truly appreciate your kindness and understanding as we grow this small business.

Please note:

  • Sale items are non-refundable.

  • We reserve the right to deny any warranty claim that does not meet the conditions outlined in our Jewelry Care & Warranty Policy.

Thank you for supporting LivCo Creative—it means more than you know. 🤍