Jewelry Care & Warranty

Caring for Your Jewelry

Every LivCo Creative piece is thoughtfully handmade with love and designed to be worn and enjoyed. With a little extra care, your jewelry can stay beautiful for years to come.

To help extend the life of your jewelry, we recommend:

  • Removing your jewelry before swimming, showering, or exercising.

  • Avoiding contact with perfumes, lotions, sunscreen, and other chemicals.

  • Storing your jewelry in a cool, dry place when not in use.

  • Handling your jewelry gently and avoiding pulling on chains, beads, or charms.

  • Wiping your jewelry with a soft, dry cloth after wearing.

Please note: Our current collections are handcrafted using quality fashion jewelry components. Like most fashion jewelry, natural tarnishing, fading, or discoloration may occur over time, especially with exposure to water, moisture, perfumes, lotions, or other chemicals. Proper care will help preserve the beauty and longevity of your pieces.

Our Warranty

We proudly stand behind the quality and craftsmanship of every handmade piece.

If you experience a manufacturing defect within 7 days of receiving your order, please contact us with your order number, a description of the issue, and clear photos. We'll carefully review your claim and work with you to find the best solution.

Our warranty covers:

  • Manufacturing defects

  • Broken clasps or hardware due to workmanship

Our warranty does not cover:

  • Normal wear and tear

  • Tarnishing, fading, or discoloration that occurs over time

  • Damage caused by water, perfumes, lotions, chemicals, or improper care

  • Damage caused by pulling, stretching, or dropping jewelry

  • Lost or stolen items

  • Shipping delays, lost packages, or damage that occurs while your order is in transit

Please Note: Our jewelry is made with carefully selected materials, but like most fashion jewelry, it may naturally tarnish or change in appearance over time. Proper care will help extend the life and beauty of your pieces.

Thank you for supporting LivCo Creative. Every order is handmade with love, and we're so honored that something we've created gets to be part of your story. 🤍